Terms & conditions

A deposit of €50 is required to secure a place in each term with the balance due prior to commencement of lessons. Failure to have the full amount paid on time may result in lessons being suspended, until the account is settled. If re-enrolling for a new Term, this must be communicated to ESOM by email (school@everestmusic.com) or phone call/text (085 2664031). Verbal communication to the teacher will not suffice. We will send out reminders to all current students of new terms details including pricing, and cut off date.  If a place is not confirmed by the cut-off date, the slot will be released to another student. We reserve the right to cancel or withdraw lesso
 

At Everest School of Music we work to inspire kindness and compassion for all students and staff alike. We ask that all students, parents and guardians be courteous at all times to members of staff, other students and any Everest Music & Piano Shop customers. We will not tolerate any abuse and reserve the right to terminate lessons at any point if a student demonstrates behaviours to the opposite. We reserve the right to cancel lessons at any time.

Any missed lesson by a student, whether or not notified in advance, will be marked as an ‘absent attendance’ and will not be reimbursed/made-up. We would ask that if a student is going to be absent for a lesson, to please notify ESOM either by email (school@everestmusic.com) or phone call/text (085 2664031) so the teacher can be informed in advance. If there is going to be a long absence from lessons due to illness or other circumstances, please communicate this by email and we will do our best to accommodate you but cannot guarantee this.

ESOM reserves the right to make changes to lesson timetables and/or teachers.

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In the case of a teacher being absent, a credit will be given. In the case where a teacher cannot attend the school due to Covid but is happy and well to teach, we will offer students the opportunity to undertake the lesson remotely. Students / Parents will be contacted in advance of the lesson to arrange. If it is not possible for a student to do their lesson remotely, they can opt out by notifying the school and will receive a make up credit for the missed lesson.

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If a student cannot attend their lesson at ESOM due to illness or COVID19, lessons can take place remotely. Students do not need to miss out!  Please contact us in advance to arrange lesson remotely. This must be done at least 2 hours ahead of the scheduled start time. If contact is made closer to the start time it is at the discretion of the teacher and school staff, if they can provide lesson remotely or not.

Lesson Notes will be sent to each student after their lesson (or in some cases by the end of the day) so please keep an eye on your email to access these Notes. If a parent has any issues/concerns, we ask that these issues be communicated with the teacher at the start of the lesson.  Parents/students are encouraged to discuss their progress with their teacher and/or ESOM management. We would also encourage feedback, and should there be any issues, we would ask you to please communicate these to ESOM management as soon as possible, so your concerns can be dealt with in a speedy and effective manner.

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The majority of ESOM’s communications are done by email (school@everestmusic.com) so please be sure to check your inbox regularly and also your ‘spam’ folder.

If your contact details change, please be sure to inform ESOM immediately so we can update our database.

Students under the age of 18 attending the school must be supervised by a parent/guardian whilst not in their lesson. ESOM is not responsible for supervising children outside of their lesson time and they must be collected promptly when their lesson is over.

We cannot have children waiting for long periods of time to be collected, so please ensure to collect your child as soon as their lesson is finished. There is an area at the back of the shop where they can wait. Please check our Child Protection Policy here.

Each student is responsible for applying for any exams and exam fees. These are paid directly to the relevant examining Board. Please discuss with your teacher who will be familiar with the process.

We have many talented students at ESOM, some of whom take exams. For these students, we would like to publicly congratulate them, by posting on our website/social media. The photo will be of them holding their results accompanied by text outlining what they’ve achieved. If you choose to participate in this, you will be automatically entered into a draw to receive 20% off your next Term. If you are interested in partaking, please let your teacher know and he/she can arrange with the school coordinator, Helen, or contact us directly on school@everestmusic.com.